This kind of thing is unacceptable and happens all too often with Fanatics. You would think that by now, the company would have figured out its quality control. This is especially true when you consider how the company works with plenty of other professional sports leagues outside of the NHL.
Either way, this is something that the NHL is going to have to really evaluate, moving forward. This kind of thing can't keep happening, otherwise, fans will stop buying jerseys, and the players themselves will revolt. Hopefully, all sides can get some sort of resolution in the near future.